Penfold Golf Limited Privacy Policy

Penfold Golf Limited (, referred to as "we", "us" or "our" in this privacy policy, are committed to protecting & respecting your privacy.

This policy (together with our Terms and Conditions of Sale and Use of this Website) sets out the basis on which all personal data that we collect from you, or that you provide to us, will be processed by us.

For the purpose of the Data Protection Act 1998 (the "Act"), the data controller is Penfold Golf Limited of 12 Gatacre Street, Dudley, West Midlands, DY3 2NZ, United Kingdom.

Please ensure that you read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

By submitting an order, you agree that by doing so you consent to your information being used to verify your identity and for credit assessment (including where appropriate pre-authorization).  We may also use your information for payment recovery or fraud and debt tracing.  We will pass on details of defaulting accounts to debt collection agencies if necessary.

Subject to the above, we do not disclose or sell information about you to any other company or agency.

In accordance with the Data Protection Act 1998, we will take all reasonable precautions to keep the details of your order and payment secure, but unless we are negligent, we will not be liable for unauthorized access to information supplied by you.

Unless you agree otherwise, we will only use the information you provide about yourself for the purpose of fulfilling your order and as provided for above.  You can correct any information about yourself, or ask for information about yourself to be deleted, by giving written notice to us at the address or email address shown below.

When you visit this Website or send e-mails to Us, You are communicating with us electronically. We communicate with you by e-mail or by posting notices on the website. For contractual purposes, you consent to receive communications from us electronically and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. This condition does not affect your statutory rights.

It is your responsibility to ensure that your login details, password and all other details and information relating to your account and purchase remain confidential at all times.


We may collect & process the following data about you:

  • Information that you provide by filling in forms for any purpose including purchase and marketing on our site at  ("our site").
  • If you contact us, we may keep a record of that correspondence.
  • Details of transactions you carry out and of the fulfilment of your orders.
  • Details of your visits to our site including, but not limited to, traffic data, location data, weblogs, your IP address, and other communication data.

Please note that our site uses cookies. For more details, please see our Terms and Conditions of Sale and Use of this Website.


If you are an existing customer, we will only contact you by electronic means (e-mail or SMS) with information about goods and services similar to those that were the subject of a previous sale to you. If you are a new customer we will contact you by electronic means only if you have consented to this. If you do not want us to use your data in this way please tick the relevant box situated on the form on which we collect your data.

We use information held about you to provide you with information, products or services that you request from us where you have consented to be contacted for such purposes and to carry out our obligations arising from any contracts entered into between you and us.


All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted. Where we have given you (or where you have chosen) a password that enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the Internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

The data that we collect from you may be transferred to, & stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff may be engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.


We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 736 of the UK Companies Act 1985.

We may disclose your personal information to third parties:

In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.

If we or substantially all of our assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.

If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our Terms and Conditions of Sale and Use of this Website and other agreements; or to protect the rights, property, or safety of Penfold Golf Limited, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.


The Data Protection Act 1998 gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to an administrative fee to meet our costs in providing you with details of the information we hold about you.


You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us by the following means:

FAO - Data Protection Officer
Penfold Golf Limited
12 Gatacre Street,
West Midlands

Or via email:

Email: [email protected]


Any changes that we may make to our privacy policy in the future will be posted on this page &, where appropriate, notified to you by e-mail.


We welcome your questions, comments and requests regarding this privacy policy. Please contact us at:

FAO Data Protection Officer
Penfold Golf Limited
12 Gatacre Street,
West Midlands

Or via email:

Email: [email protected]